General Questions

What is Aaspaz?

Aaspaz is a 10-minute grocery delivery service that connects local stores with customers in their neighborhoods. We deliver fresh groceries, fruits, vegetables, and daily essentials right to your doorstep.

How does Aaspaz work?

Simply enter your location, browse products from nearby stores, add items to your cart, and place your order. Our delivery partners will pick up your order and deliver it to your doorstep within 10 minutes.

Ordering Questions

How do I place an order?

1. Enter your delivery location
2. Browse products from nearby stores
3. Add items to your cart
4. Review your order
5. Choose payment method
6. Place your order

Can I modify my order after placing it?

Orders can be modified within 2 minutes of placing them. After that, please contact our customer support team for assistance.

Delivery Questions

How fast is your delivery?

We guarantee delivery within 10 minutes for all orders. Our delivery partners are strategically located to ensure quick pickups and deliveries.

Do you offer contactless delivery?

Yes, we offer contactless delivery. You can specify this preference while placing your order, and our delivery partners will leave your order at your doorstep.

Payment Questions

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and cash on delivery. You can save your preferred payment method for faster checkout.

Is my payment information secure?

Yes, we use industry-standard encryption to protect your payment information. We never store your complete card details on our servers.

Partner Questions

How can I become a partner store?

Visit our "Partner with us" page and fill out the registration form. Our team will review your application and contact you within 24 hours.

What are the benefits of partnering with Aaspaz?

Partner stores benefit from increased visibility, higher sales, and our efficient delivery network. We also provide marketing support and real-time analytics.